1. Introduction

Welcome to Ethan Resorts. By accessing our services, you agree to abide by the following terms and conditions. These terms govern the use of our services, including event planning, tourism and destination marketing, booking services, vacation package planning, hospitality consulting, and corporate travel management.

2. Scope of Services

  • Event Planning: Full-service organization and execution of private and corporate events.

  • Tourism & Destination Marketing: Promotional campaigns for destinations and hospitality providers.

  • Booking Services: Hotel, resort, transport, and activity reservations.

  • Vacation Package Planning: Tailored packages based on client requirements.

  • Hospitality Consulting: Professional advice on operations, guest experience, and brand positioning.

  • Corporate Travel Management: Comprehensive solutions for corporate trips, meetings, and conferences.

3. Service Agreements

  • Written agreements or confirmations will be shared with clients before initiating services.

  • Specific deliverables, timelines, and pricing are clearly outlined in the agreement.

  • Modifications may be accommodated upon mutual consent.

4. Payments & Pricing

  • All prices are communicated transparently.

  • Deposits may be required before confirming bookings or services.

  • Full payment must be completed prior to service delivery unless otherwise agreed.

  • Payments are accepted via bank transfer, credit card, or other secure methods.

5. Cancellations & Refunds

  • Cancellation policies vary by service and will be specified in the service agreement.

  • Non-refundable deposits may apply.

  • Refunds, if applicable, are processed within a reasonable timeframe.

6. Client Responsibilities

  • Providing accurate personal and booking details.

  • Ensuring compliance with local laws, visa requirements, and health regulations.

  • Maintaining respectful communication with Ethan Resorts staff.

7. Liability

  • Ethan Resorts acts as an intermediary between clients and third-party providers (airlines, hotels, venues, etc.).

  • We are not liable for service failures, delays, or cancellations caused by third-party providers.

  • Liability is limited to the fees paid to Ethan Resorts directly.

8. Intellectual Property

  • All content, promotional material, and resources created by Ethan Resorts remain our intellectual property.

  • Clients may not reproduce or distribute these without written consent.