1. Introduction

Ethan Resorts is committed to protecting client privacy. This policy explains how we collect, use, and safeguard your data.

2. Information We Collect

  • Personal Information: Names, contact details, passport details (if required for bookings).

  • Booking Information: Travel dates, accommodation preferences, and service requirements.

  • Payment Information: Billing details (processed through secure gateways).

  • Marketing Information: Communication preferences, engagement with our website or promotions.

3. How We Use Data

  • To process bookings and reservations.

  • To design and deliver customized vacation packages.

  • To provide customer service and resolve issues.

  • To comply with legal and regulatory requirements.

  • To send promotional content, where consent is given.

4. Data Sharing

  • Shared only with trusted third-party providers (hotels, airlines, event venues, and marketing partners).

  • Never sold or rented to unauthorized parties.

5. Data Security

  • Data is stored securely with restricted access.

  • Encryption is applied to protect payment transactions.

6. Data Retention

  • Retained only for as long as necessary to provide services and comply with regulations.

7. User Rights

  • Access, update, or request deletion of your data.

  • Withdraw consent for marketing at any time.

  • Lodge complaints with the relevant data protection authority.

8. Opt-Out Instruction

Clients may opt-out of marketing communications by clicking the “unsubscribe” link in emails or contacting us directly.